Testimonials

Testimonials

A few words from satisfied clients we’ve recently had the pleasure of working with.

We look forward to continuing this relationship

I am writing to thank you for the quality of service provided by you and your company. We sincerely appreciate your efficient, gracious customer service, the level of detail and accountability you demonstrated on this event, and the way you conduct business as a whole.

We have, and will continue to, recommend your service to other companies and contacts. Our team could not be more satisfied with your work, and we look forward to continuing this relationship.

Reiner Lamptey

Event Management – Transportation, NBA All Africa Games, 2018

We have received impeccable service

Aqua Tours and Transfers have been appointed as a preferred service provider to Turners Conferences and Turners DMC for airport transfers and shuttle transport. The professional manner in which shuttle schedules, ground assistance and support received from them has heightened our overall expectations from competitors.

We have received impeccable service from all staff we have come into contact with and have received good reviews from our delegates and direct clients on how they are met on arrival and collected from their home without any delay.

The Aqua MICE division have outperformed in terms of onsite assistance and have proved that even if the appointed role does not fall within their domain they are willing to help and offer advice and solutions.

Deveena Naiker

Destination Manager, Turners Conferencing, 2018

I have no hesitation in recommending their services

African Agenda has worked with Aqua for many years now utilising their services for large group transfers between venues and airports and for individual airport transfer services.

The most extensive service delivery was in relation to the 2015 World Forestry Congress of 4000 delegates where Aqua ran a permanent airport shuttle system between the convention centre and multiple hotels and between airport and hotels. This was a complex and extensive service but the combination of thorough planning, operational efficiency, clear directional signage and branding and competent staff and management support in all key areas and at all times of the day and night was of the highest order. The delivery was exemplary.

Other service delivery included transfer services for multiple attendees to the International Population Conference in 2017 for 2000 delegates and regular even transfers for multiple events including the annual Actuarial Society congress with 1500 delegates.

At all times pricing is competitive, service is of a very high standard, quality and cleanliness of the vehicles is excellent and the required back up is available in instance of mechanical difficulty. Management and staffing is always presentable, affable and efficient.

I have no hesitation in recommending their services.

Keith Burton

Managing Director, African Agenda, 2018

We appreciated that they were available 24 hours for any updates

During the past 3 years, KPMG has been working with the team from Aqua Tours on numerous conferences and events. They have offerred us, a high quality service and we have always been pleased by their level of work. Each member of their team, from the person on the phone to the driver, is professional, on time and go beyond expectation to assist us in making our events successful.

I’d like to particularly mention one of the larger conferences we worked with the team on, was our Africa Partner’s Conference held at various venues around Durban. The Aqua Tours team were very exceptional to work with throughout this event, making our workload easier. We appreciated that they were available 24 hours for any updates, queries or changes to our agenda which gave us peace of mind to focus our attention on other things during the event and delegates.

In our opinion it is their values and commitment to delivering service with excellence that produces such impressive results.

I highly recommend the services of Aqua Tours and I am looking forward to working with the team again for future marketing conferences and events.

Dhashinie Naidoo

Events Marketing Team, KPMG, 2018

What a pleasure to work with Aqua Tours

A huge thank you to you and your team especially Bonani and Simphiwe who were always on hand and reporting in throughout the event. As the ‘face’ of your Aqua Tours they exude professionalism and are a real asset to your company. Thanks must also go to you your office team who called me throughout the day, when necessary, and in the early hours of both Saturday and Sunday when artists hadn’t arrived for their shuttle. What a pleasure to work with Aqua Tours.

Brenda Kayton

Innovational Consulting, 2018

You are our STAR

Thank you so much for the call and it was a pleasure to chat to you. The fact is Aqua Tours give us excellent service. I promise you it is not just my opinion, it is all our staff at Embassy Travel. Mpume, keep doing what you doing as it works for us. You are our STAR at Embassy Travel. Thanks to the Aqua team who aim to please the clients at all times.

Amiena

Embassy Travel, 2018

Well done to you!!!

Dear Aqua, our PMB people absolutely loved your service last week and they said that their driver was exceptional. Well done to you!!!

Simone Reid

Group Marketing, Investec, 2018

It was a pleasure working with you

I just want to say a heartfelt thank you to you and your entire team at Aqua Tours for your incredible and efficient service. It was a pleasure working with you and I appreciated your quick responses to all the many changes I had to make at the last minute.

The 18th Annual BHF Southern African Conference, 2017

A special thank you

A most heartfelt thank you for all your kindness and for the prompt and very nice transfer I had in Durban.

A special thank you for my kind and polite driver, please, tell him that I appreciate a lot all of his attention and kindness!

Hoping to come back one day, I send you my best regards.

Eva

ICPCN Delegate, 2018

We have had nothing but fantastic feedback

Hi Team,

Just a quick note to thank you so much for such a wonderful event on Friday.

We have had nothing but fantastic feedback from clients and bankers alike – they were all super-impressed with the experience and that’s all we can ask for.

Thank you for your part in making this a truly ‘out of the ordinary’ experience…it was a pleasure to work with you and I am ‘blooming’ grateful!

Kelley

Investec, 2018